Frequently asked questions

  • About Digital Risks


    • Does Digital Risks have an app?

    • How can I reach you?

    • How is Digital Risks different to a traditional insurance broker or underwriter?

    • Is Digital Risks financially regulated?

    • What does Digital Risks offer?

    • Who are the people behind Digital Risks?

  • Getting Covered


    • Can Digital Risks cover businesses outside the UK?

    • Can I change my cover or add policies?

    • Can I sign up by phone?

    • Do I need employer’s liability?

    • How do I cancel my policy?

    • How do I know what my policy covers?

    • How do I pay Digital Risks and do you accept cheques or cash?

    • How is my insurance premium calculated?

    • How long is a quote valid for?

    • How much cover do I need?

    • Is business insurance tax deductible?

    • Is insurance compulsory?

    • What do I do if I have multiple business activities?

    • What do I do if my business type isn’t on the list?

    • What if I don’t have a registered company name?

    • What is an Employee Reference Number and can I get insured without it?

    • What types of business insurance do I need?

    • When getting a quote, what information do I need to provide?

    • Who can get a quote?

    • Why do I need business insurance?

    • Will I be covered straight away?

  • Making a claim


    • How do you settle a claim?

    • How fast will a claim be paid?

    • How much excess would I have to pay if I make a claim?

    • What happens after I’ve made a claim?

    • When making a claim, what documentation do you need from me?

    • When should I report a claim?

    • Will my premium increase after a claim?