Need more from your insurance partner?
Partnering with an established insurance provider that puts your customers first, generates new revenue streams and thinks outside the box shouldn’t be too much to ask for. With Superscript, it’s not.
Hello, we're Superscript
We're a fast-growing insurance broker serving big, small, simple and complex SMEs across a wide range of industries, including landlords.
Using technology and our industry expertise, we're challenging the old-fashioned way of doing insurance. By unbundling products and never overselling, we’re providing the correct insurance to our partners’ customers.
Expect five-star Trustpilot-rated customer service; whether it be online, by phone or by broker, Superscript serves your customers the way they want. And when things go wrong, you’ll only ever deal with our in-house claims team.
What we have to offer
We put people first, offering your customers what they want and need – the right level of cover for their business.
Here’s how we do it:
Tailored customer journeys
We’re using technology and data to adapt our customer journeys to enhance their experience by only presenting them with relevant covers.
Ongoing customer service
We’re always here when your customers need us, providing support over the phone, by email or by using the online chat function at any point along the customer journey.
Industry expertise that benefits everyone
It’s simple – we use our industry expertise to advise and guide your customers to give them the right product for the right price.
Building a strong relationship
Discover
Whether you're looking to unlock new revenue streams or enhance your customer value proposition, we’ll get to know each other better by sharing aspirations, goals, insights and data.
Draft
Together we’ll map a customer journey that’s informed by our shared insights and data. Here, we’ll plot the foundations of our partnership and develop a compelling proposition that meets our joint goals and agreed aspirations.
Develop
Next, we’ll then work together to choreograph our partnership launch and the ongoing plan to acquire customers. The aim is to help each other reach our short, mid and long-term goals.
Deliver
After our collaboration, data sharing, goal-setting and product-building, we’re ready to launch the partnership.
Data-driven
And it doesn’t stop after we launch! We’re always looking at ways we can improve by using data to optimise our partnership. So if the team sees fewer leads one month from the last, we’ll work together to create a promotional campaign. Or if conversion is the issue, we’ll assess the product and price combination and see how we compare against the market to set out our next move.
How we deliver
We’re driven by mutual success, knowing that when you have happy customers, we have happy partners.
Take a look at some of the ways we’re helping our partners:
Data and technology
We’re using performance reports to make informed decisions about the products offered and the customer journey to determine quick-wins and long-term goals. Talk to us about how we’re using funnel, customer behaviour and profiling data. Or ask us about product mix insights, and optimisation.
Innovation
Humans can only do so much, which is why we’re pioneering the insurance industry to help our partners capitalise on otherwise missed opportunities. Ask us how we’re using API (Application Programming Interface), AI (Artificial Intelligence) and machine learning with our current partners.
Collaboration
What’s good for you, is good for us. We’ll assign a dedicated partnerships manager to work with you and make sure that we’re both driving our respective business goals. Together, we'll work in delivering value to your customers – ask us how.
Insurance for businesses big, little and bold.
We work with partners across 1,000 different business types to provide cover that is tailored to your needs.
Arrange a chat
Want to work with us? Leave your details and we’ll be in touch to arrange a discussion.
Authorised by the FCA
The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.
A-rated financial strength
Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).
Protected by the FSCS
If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.